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SRE Philosophy With Jennifer Mace

Filed under: The Playlist — Thomas @ 04:25

2023-02-06
04:25

"Even the most junior SRE on call starts having director authority. [..] There is a power in that relationship that SRE does have when they think something is in danger. And it's a power we have to be careful not to misuse. But it's important, because that's our job."

Macey is the guest on Episode 1 of SRE Prodcast, Google's podcast about Site Reliability Engineering. She goes in-depth on some of the core tenets of SRE, including risk, on-call, toil, design involvement, and more. (As a side note, I'm reasonably certain that I'm not the entertaining Belgian that was causing her team failure loops, but I'm too afraid to ask.)

The whole series is worth a listen, but just like the podcast itself - start with macey's advice.

"My definition of toil: toil is boring or repetitive work that does not gain you a permanent improvement."

Taken from The Playlist - a curated perspective on the intersection of form and content (subscribe, discuss)

How Not to Say the Wrong Thing

Filed under: The Playlist — Thomas @ 21:24

2023-02-03
21:24

"if you’re going to open your mouth, ask yourself if what you are about to say is likely to provide comfort and support. If it isn’t, don’t say it. Don’t, for example, give advice."

Susan Silk's Ring Theory is a helpful model to navigate what not to say during times of grief and traumatic events.

Picture a center ring, and inside it the people most affected by what's going on. Picture a larger circle around it, with inside it the people closest to those in the center. Repeat outwards.

The person in the center ring can say anything they want to anyone, anywhere.
Everyone else can say those things too, but only to people in the larger outside rings. Otherwise, you support and comfort.

Now, consider where in this diagram you are, and where the people you are talking to are.

"Comfort IN, dump OUT."

This model applies in other situations - for example, managers are better off complaining to their own managers or peers, while supporting their own reports and absorbing their complaints with empathy and compassion.

Taken from The Playlist - a curated perspective on the intersection of form and content (subscribe, discuss)

Time in Meetings

Filed under: The Playlist — Thomas @ 11:25

2022-02-27
11:25

article #productivity

Meetings are both necessary and useful, but they fragment your week, your opportunity for flow, and you need non-meeting time for your output as a knowledge worker.

"Those of us on the maker's schedule are willing to compromise. We know we have to have some number of meetings. All we ask from those on the manager's schedule is that they understand the cost." - Paul Graham, Maker's Schedule, Manager's Schedule

apenwarr@ – The Gift of It’s Your Problem Now

Filed under: The Playlist — Thomas @ 19:25

2022-02-25
19:25

#article #log4j

"Sometimes the gift interprets JNDI strings in my log messages and executes random code from my LDAP server. This is the nature of gifts."

An interesting musing on the nature of gifts, big companies and startups, and free software, from apenwarr@

Taken from The Playlist - a curated perspective on the intersection of form and content (subscribe, discuss)

Isabel Wilkerson – Caste: The Origins of Our Discontents

Filed under: The Playlist — Thomas @ 18:35

2022-02-22
18:35

Isabel Wilkerson - Caste: The Origins of Our Discontents

#book #dei

"Like other old houses, [...] has an unseen skeleton, a caste system that is as central to its operation as are the studs and joists that we cannot see in the physical buildings we call home. Caste is the infrastructure of our divisions. It is the architecture of human hierarchy, the subconscious code of instructions for maintaining [...] a [...] social order."

Caste has taken the lead in my library as the most highlighted book, and is a deep exploration of Caste as the lens through which to see discrimination, drawing parallels between Europe, the United States, and India, providing a universal framing.

“Young people,” he said, “I would like to present to you a fellow untouchable from the United States of America.” King was floored. He had not expected that term to be applied to him. He was, in fact, put off by it at first.

Taken from The Playlist - a curated perspective on the intersection of form and content (subscribe, discuss)

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