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Question for Spanish Telefonica users

Filed under: General — Thomas @ 8:06 pm

2007-9-5
8:06 pm

Every few weeks, I have a series of days where my ADSL connection goes down, and comes back up with a new IP. Correlating with my IRC reconnections that I can see at work made by my home machine, this happens roughly every half hour. I have no idea why. This happens for a few days on end, and is hugely annoying, then it’s gone for weeks.

Is anyone else that uses Telefonica in Spain having this problem ? What can I do ? Does it make
a difference to complain about it ? Are there forums or sites that discuss problems like these ? Please comment. Feel free to comment in Spanish if that’s easier.

UPDATE: maybe I wasn’t clear enough in the post.  The problem is not that I don’t have a fixed IP, that’s fine.  The problem is that my internet connection goes down every half hour for a few minutes, for days on end.  Hope that clears up the confusion for people suggesting I get a fixed IP :)

15 Comments »

  1. Hi,

    We are some of the earliest Telefónica/Terra DSL users and we have a fixed IP, we rarely have any problems. If you have the time and money for it, I would complain.

    Alex

    Comment by alex — 2007-9-5 @ 8:23 pm

  2. This is standard, if you want a fixed IP, you’ve got to pay more for it.

    Comment by bkaos — 2007-9-5 @ 8:28 pm

  3. Hi

    This is a common adsl forum in spain:
    http://www.adslayuda.com/foro.html

    you can post there your issue.

    Hope that helps.

    Comment by anonim — 2007-9-5 @ 8:38 pm

  4. I have ADSL with Telefonica, but I’m having no problems with it. You can just ask on some forums from the net like on the ones of Adsl Zone (http://www.adslzone.net/)

    Good luck!

    Comment by Ignacius — 2007-9-5 @ 9:17 pm

  5. hi!

    since you have to pay to have a static IP (no matter which ISP) it seems a way to make sure you will not end with a static ip if you are connected all the day

    that’s what I think

    Comment by Gil Forcada — 2007-9-5 @ 9:25 pm

  6. I am with telefonica ADSL too in Eixample / Barcelona. I have 1M connection which was upgraded to 3M this week. I never had problems with the connection and I usually got an ssh connection and various nagios check going over the line. Things that might be different in my setup: I got a fixed ip address, I got my own router and I got a fetchmail cronjob which runs every 5 minutes.

    I had problems getting the line working when I got it installed and from that experience I would say contacting telefonica is a waste of time.

    Comment by Christof — 2007-9-5 @ 9:32 pm

  7. Hi,

    if you want to get rid of that you need to ask telefonica for a fixed ip address.

    that will add 12€ to your bill every month.

    enjoy spain isp’s as much as we do, man!

    Comment by luis — 2007-9-5 @ 10:45 pm

  8. Maybe it is a scheme to make it a bit harder to run things like web-servers, bittorrent or other p2p programs. If you don’t do those things, maybe you could send a mail getting “the man” to increase the lease time on your ip address. (This isn’t a problem in my country: I have dynamic ip addresses for my home connections, but their leases are renewed for months on end.)

    Comment by cf — 2007-9-5 @ 10:53 pm

  9. dude, you need to move to france and use our “free.fr” provider ;D

    Comment by sxpert — 2007-9-6 @ 7:57 am

  10. You can use any dynamic DNS service like dyndns.org to track your IP changes to a common name (like micasa.dyndns.org).
    In this way you won’t realize if your ip is changing or not, you’ll always use “micasa.dyndns.org” to connect to your home computer.
    This is free and many routers do this without having to install any program in your PC.

    Puedes utilizar cualquier servicio de DNS dinámico como dyndns.org para asignar un nombre a tu conexión de casa (como micasa.dyndns.org). De esta manera no tendrás que preocuparte si cambia o no, siempre te podrás conectar a “micasa.dyndns.org” para conectar al ordenador de casa.
    Este servicio es gratuito y muchos enrutadores hacen esto sin tener que instalar ningún software en tu PC.

    Comment by Fazerbcn — 2007-9-6 @ 8:49 am

  11. I have an adsl connection with Telefonica and have not
    noticed any problem so far.

    I know that “It works fine here” is not very helpfull but
    anyways…

    Note: I use my own wifirouter (not the usb modem supplied with
    the connection kit) and have been recently promoted to 3MB
    connection

    Comment by ariveira — 2007-9-6 @ 1:42 pm

  12. google: telefonica rage
    find another provider

    Comment by Dag — 2007-9-6 @ 10:19 pm

  13. What ADSL Modem/Router do you use? Has the ISP remotely upgraded the firmware recently? I find alot of the cheaper consumer modem/router/APs tend to have firmware issues with the released firmware and you may want to check if there’s a newer version available. The other thing that tends to cause those sort of things is heat so you may want to check its not getting too hot.

    Comment by Peter R — 2007-9-9 @ 4:06 pm

  14. Hi All

    Lucky you, at least you have Telefonica….

    After four years of correspondence and talks with them I still get the answer that they have no lines in our area, and yet we are on a major urbanisation with the house next door to us enjoying a 3Mb connection!

    So enjoy having their service at all, we are on a horrendously expensive wifi connection with a maximum speed of 512k, which cuts off whenever it rains or there is low cloud over the mountain with the transmitter on it – and they throttle our connection speed whenever we dare to use more than 5Gb bandwidth in a month!

    Regards

    Phil

    Comment by Phil Horsepool — 2007-11-3 @ 12:12 pm

  15. I CAN CONCUR WITH MOST THAT THE TELEFONICA SERVICE “SUCKS”. I AM NOT NOT RECEIVING A UPLOAD PING FROM THE IP ADDRESS TELEFONICA GAVE TO ME…

    THIRD WORLD SERVICE…

    Comment by Randall — 2009-3-11 @ 12:40 pm

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